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Conflict is the result of differing priorities. And while different values can be good for business, they can sometimes turn ugly. Over time, a lack of communication, a lack of openness and a failure to understand ourselves and others can poison a workplace with bad conflict. 
Often, the way conflict is handled within an organization is down to the management structure and leadership. But how do formal and informal hierarchies in the workplace affect the way conflict starts, spreads, recedes, gets resolved or is pushed underground?
In this webinar, a panel will explore whether it is possible for leaders and managers to engage with their subordinates in an egalitarian way and what strategies employers can use to limit the habits of bad conflict and encourage the kinds of conflict that motivate.

Emily McCrary-Ruiz-Esparza, a freelance journalist who covers work, the labor market and women in the workplace, will moderate the discussion. The panelists will be: 

  • Taya Cohen, associate professor of organizational behavior and business ethics at Carnegie Mellon University.
  • Jessica Jameson, head of the Department of Communications at NC State University.
  • Julie Pham, founder and CEO of CuriosityBased, an organizational development firm, and the author of 7 Forms of Respect: A Guide to Transforming Your Communication and Relationships at Work.

Event Details


In compliance with the Americans with Disabilities Act, NC State will honor requests for reasonable accommodations made by individuals with disabilities. Direct accommodation requests to:

Jessica Jameson at

  • Alexander Vincent
  • Megan Cherry
  • Ciru Mutura

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